Store is well maintained and set up well. Easy to find what you're looking for. Adam was super helpful and friendly. He did everything he could to work with my budget. Adam even allowed my son to be in their Facebook live video. My son was thrilled and thought it was the greatest thing ever. Would highly recommend the Best Furniture Outlet. Show More

My experience with Best Furniture was excellent! The staff were friendly, knowledgeable, and patient as I looked at a few different pieces. They helped me find the right piece of furniture for my place, and I never felt pressure. I came from Ypsilanti, and the team at Best Furniture absolutely made it worth the trip. Not only would I come back for future furniture needs, but I would absolutely recommend anyone in Michigan to give this place a chance to earn your business…you will not regret it! Show More

We highly recommend this store. They have everything you could possibly need or want and at an affordable price. When visiting the store ask for Adam. He was wonderful to work with and made our shopping experience pleasurable. He answered all of our questions and helped us navigate through to find exactly what we were looking for without making us feel pressured into something we didn’t want. Thank you Adam for all of your help. Show More

I bought a new brand-name dining set from Best Furniture Outlet and was initially very impressed with the price I was getting. It turned out that the sales rep sold me 4 chairs instead of 8; even though he checked with coworkers to make sure he placed the order in the system correctly. I had to go back and buy 4 more chairs that they thankfully price matched to Amazon. The overall price I paid was still the best of any store in town, but I had to make an extra trip and wait longer to get everything that I wanted. Still, if you are shopping for furniture in Lansing, they are definitely worth a stop in. Show More

This place is awesome. Just go in and you will not be disappointed. I purchased two couches and a table after returning a couch that I ordered online. that couch had to be returned. I was so despondent looking for furniture until I found the store. I actually love the commercial, the woman and it was so happy and she looks so genuine. I figured if this is the last store that I go to I will be OK. It was a lovely commercial. Show More

I'm not a fan but have some good things to say regardless. I'm very pleased to see a large space in Lansing Mall occupied and doing well. Does Lansing need another "outlet" furniture store? Seems like we are saturated but time will tell. I visited the store looking for a MCM coffee table but a small one. No luck today tho they have several styles and sizes. Touring the rest of the store I note they have a wide selection of couches, bedroom sets, recliners, dining room sets, end tables, etc, etc. I doubt anything was solid wood construction but maybe. Some of the random price tags I checked seemed to be a tad high but I'm betting you can haggle. I mean Bob's, Furniture Row, B2, Penny's, American Freight, La-Z-Boy, etc are nearby...I would think this "new guy" store would offer deals to get those sales Sales staff dress professionally and are helpful. The store is new, new, new so it was clean and sparkly. Staff told me they offer various no-interest loans if you pay within a limited time. They also have a source for interest bearing loans. Show More